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Enterprise Features with Every Phone


When a customer calls your office, you canít afford to look unprofessional. We will help you portray to your clients the professional image you deserve.


Local and Toll-Free Numbers

Get a local number, toll-free (800/877/866/888), or port your existing number.


Caller ID

For incoming calls, caller ID is presented on phone's display. For outbound calls, you can have any phone in your organization to send your main company's number.


Extensions

Each employee or department can be assigned an extension. A voicemail box is automatically created for each extension.


Voicemail

All standard features of voicemail are included with extensions. You can check voicemail through phone, web portal, or have your messages sent to your email.


Call Forwarding

Easily transfer or forward calls, even your to cell phone.


Follow Me/Call Hunt

The incoming calls can be forwarded to the designated list of numbers sequentially or simultaneously, until the call is answered.


Music on hold/transfer

Choose from a default set of prerecorded music or play your informational greeting.


Transfer

One-step or consultative (warm/announced) transfer is available from any phone. Transfer directly to voicemail box is also available.


Call Waiting

When on the call, second incoming call will be announced to you. You will be able to put first call on hold to answer second incoming call, and then switch between calls.


Three-Way Calling

Initite impromptu conference call by calling two destinations


Dial-in Conference Bridge

Virtual conference rooms where everyone can connect.

Call Park/Pickup

Allows calls to be parked (placed on hold by the system) and picked up from any extension.


Directories and Phone Services

Have your centrally-managed company interactive directory available from your phones. Weather reports, news, local restaurants listings, custom services sent to your phone displays.


Auto Attendant

Let your callers reach your employees through extensions without a receptionist. "Press 1 for sales, press 2 for account information."


Day/Night Mode

Play your company greeting based on the time and weekday.


Busy Lamp Field

BLF feature allows a busy receptionist to view at a glance busy/idle state of any phone in her organization, helping receptionist to efficiently dispatch incomnig calls.


Intercom/Paging

One-to-one and one-to-many hands-free communications.


Call Recording

Calls can be recorded on demand or always.


Web Portal

View your call log, listen voicemail and call recordings, configure follow-me, call hunt, and call forwarding features.


Computer Integration

Outlook contracts integration allows you to initaite calls from your computer. Incoming calls can be announced on your PC with the screen popup; callers will be look up in your Outlook and Windows contacts, as well as in web-based White/Yellow Pages.


For more information regarding features or request custom development, please contact us.



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